Secure chain of custody
A demonstrable chain of custody for retired IT, from your premises to processing
When disposing of business IT, the biggest risk shifts to the moment the hardware physically moves. As soon as equipment leaves your premises, there should be no link where it is unclear where the storage media are or who is holding them. XITAD orchestrates that transport through one certified, secured process, under our oversight, with every status transition from collection to processing recorded.
The result is an unbroken chain you can demonstrate at any moment: who held your equipment and when, with evidence per handover. Data destruction stays separate from the sale, because every storage medium is first wiped and certified before any hardware goes to a buyer. This keeps the control and the evidence in one environment, ready for your audit and compliance file.
Risk in physical movement
As long as hardware sits in your office the responsibility is clear, but the gaps appear during collection and transport. Every unmonitored link where it is not certain where your storage media are is both a data risk and a compliance gap. That is why XITAD treats the movement not as loose logistics but as an orchestrated process with recorded handovers.
TAPA TSR-1-certified transport process
Transport runs through a certified, secured process set up to the TAPA TSR-1 standard for moving valuable and sensitive goods. That standard places strict requirements on vehicles, routes and procedures, so the chain stays controlled at every link. XITAD verifies that this process is followed and that each step is demonstrable.
Sealed packaging, screened personnel
Storage media and hardware are packed sealed and transported by screened personnel, not anonymous couriers. The seal makes it visible whether a shipment was opened in transit, and breaking the seal is recorded at intake on the processing site. This keeps every handover verifiable.
Live GPS and recorded status transitions
From the moment the seal is applied, you follow the transport live via GPS in your portal. Every status transition, from collection to arrival and processing, is recorded per step in the platform. An unexpected deviation in the route is noticed immediately and does not go unseen.
A demonstrable evidence trail
Every link in the chain produces evidence: who held the equipment and when, from collection to final processing. Those handovers come together into a complete record in your portal, including the intake at processing. With that you can demonstrate at any moment where your storage media were, as substantiation for internal and external audits.
Tailored to scale and sensitivity
Not every batch needs the same setup; a handful of laptops differs from a full server rack with critical data. The transport is tailored to the size of the batch and the sensitivity of the storage media, which is already classified per device during the scan. This way sensitive equipment gets the heavier regime it requires, without needlessly overburdening a small disposal.
Frequently asked questions
about secure chain of custody
How is the transport secured?
Transport runs through a certified, secured process to the TAPA TSR-1 standard: sealed packaging, screened personnel and live GPS tracking. Every status transition from collection to processing is recorded in the platform.
What is a chain of custody and what evidence do I get?
A chain of custody is the unbroken, documented chain of responsibility: who held your equipment and when, from collection to processing. You receive a complete record of every handover, including the intake at processing, that serves as evidence for your audits.
What does TAPA TSR-1 mean?
TAPA TSR-1 is a standard for transporting valuable and sensitive goods, with strict requirements on vehicles, routes and procedures. The transport process for your hardware is set up to that standard and runs under XITAD's oversight.
Who handles the data on the devices?
Data destruction is separate from the sale: every storage medium is first irreversibly wiped and certified before any hardware goes to a buyer. Only after that clearance does a buyer gain access, and the proof of it comes together in your portal.
No risk. No exceptions.
Meet the strictest internal and external audits with ease. Set up your watertight disposal line today.